Chosen Care Group Limited
Home care agency in Ilford, Redbridge
Operated by Chosen Care Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Chosen Care Group Limited is a home care agency based in Ilford that provides personal care and support to people in their own homes across London. The agency supports clients with a range of care needs, including dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders. It offers services such as daily personal care, dementia support, learning disability support, complex care and live-in care.
The Care Quality Commission rated Chosen Care Group Limited Good in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 9 December 2019 · Last inspected 24 October 2019
Inspectors found that this home care agency, which supports people in their own homes, had safety measures in place, including risk assessments and reviews of accidents and incidents. Staff received training and supervision, and people generally got consistent, timely care and felt involved in planning it. Views on how caring the service was were mixed, and the management team was described as in regular contact with people and staff and open to suggestions.
- Recruitment processes were described as strong, and people mostly received consistent, timely care.
- Systems were in place for safe medicines handling and infection control, and incidents were analysed to prevent them recurring.
- Staff were supported through training and supervision, and people were helped to meet their nutritional needs and to work with other health and social care professionals.
- Care was individualised, people were encouraged to be as independent as possible and to make their own choices, and information was provided in accessible formats.
- Care plans did not initially reflect people's equality and diversity needs, although the service updated them after the inspection.
- Inspectors recommended that staff should not use their mobile phones in people's homes.
- Not everyone felt able to make a complaint, and people's views on how caring the service was were mixed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Chosen Care Group Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Chosen Care Group Limited is backed by a local NHS health network. The nearest A&E is King George Hospital, 2.3 miles away. The local GP practice is YORK ROAD SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Chosen Care Group
Chosen Care Group Limited is one of 11 services run by Chosen Care Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ilford
Information last reviewed October 2026.
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