Caring Hands East London Ltd

Home care agency in Ilford, Redbridge

Operated by Caring Hands East London

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressImperial House, 41 York Road, Ilford, IG1 3AD

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About

Caring Hands East London Ltd is a home care agency based in Ilford, Redbridge, in Greater London. It provides care and support in people's own homes, helping them to stay safe and as independent as possible. Its services are described as ranging from short-term assistance to long-term support, with care plans shaped around each person's needs. The agency's stated focus is dementia care, and its CQC client groups include dementia, physical disabilities, mental health, sensory impairment, learning disabilities, substance misuse and eating disorders.

The Care Quality Commission rates Caring Hands East London Ltd Good overall, with Good ratings for each key question: safe, effective, caring, responsive and well-led. The report was published in 2023.

What inspectors found

CQC: Good

Report published 11 October 2023 · Last inspected 17 August 2023

Inspectors found that people using this domiciliary care agency in East London were broadly content with their care, and that people were involved in decisions about their support. Systems for safeguarding, risk assessment, medicines, infection control and staff recruitment, induction and training were described as working well. Staff said they had a positive relationship with management and could give input through meetings and supervision.

Strengths noted
  • People and their relatives reported being satisfied with the care they received
  • Safeguarding, risk monitoring and medicines management were in place and working
  • Staff were recruited carefully, received induction and training, and there were enough of them
  • The management team was open to change and focused on what was best for people

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Physical disabilities
Sensory impairment
Substance misuse

What's nearby

GP surgery150 m
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caring Hands East London Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caring Hands East London Ltd is backed by a local NHS health network. The nearest A&E is King George Hospital, 2.4 miles away. The local GP practice is YORK ROAD SURGERY, 0.1 miles away.

Nearest hospital · A&E
King George Hospital · 2.4 mi
Nearest GP
YORK ROAD SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Caring Hands East London

Caring Hands East London Ltd is one of 3 services run by Caring Hands East London on AskBart. See how the group's services are rated and where it operates.

See all 3 Caring Hands East London listings →

Information last reviewed October 2026.

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