Care home

Elm Bank Care Home

Care home in Hexham, Northumberland

North Bay Group

Elm Bank Care Home

Care home in Hexham, Northumberland

Operated by North Bay Group

CQC Good48 beds
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressDene Road, Hexham, NE46 1HW
Beds48

About

Elm Bank Care Home is operated by North Bay Group and provides residential and dementia care to 48 residents in Hexham, Northumberland. The home is rated Good by the Care Quality Commission across all five key questions: Safe, Effective, Caring, Responsive, and Well-led (report published 2021).

The home is part of a care operator with experience across the North East, Yorkshire and Lancashire. Staff focus on understanding each resident's individual needs and preferences, with teams including carers and activity coordinators working to support residents' dignity, independence and choice in daily life.

What's nearby

GP surgery500 m
Hospital18.6 miles
  • Set back from main road noise
  • Fire station about 500 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

58 recorded crimes in the local area (July 2026)

Top categories:

violent crime34%
Anti-social behaviour31%
Shoplifting12%
Criminal damage & arson9%

Source: data.police.uk · within 1 mile

Care fee trajectory

Indicative weekly fee over time, against the local authority cost-of-care rate, for pricing transparency.

What Northumberland council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Elm Bank Care Home is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 18.6 miles away. The local GP practice is BURN BRAE MEDICAL GROUP, 0.3 miles away.

Nearest hospital · A&E
The Royal Victoria Infirmary · 18.6 mi
Nearest GP
BURN BRAE MEDICAL GROUP · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of North Bay Group

Elm Bank Care Home is one of 49 homes run by North Bay Group on AskBart. See how the group's homes are rated and where it operates.

See all 49 North Bay Group listings →

Information last reviewed October 2026.

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