North Bay Group
Dene Grange Care Home
Nursing home in Hexham, Northumberland
Operated by North Bay Group
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Dene Grange Care Home is a purpose-built home in Hexham, Northumberland, run by North Bay Group. It is registered for 50 residents, all in ensuite bedrooms, and provides residential, dementia, nursing and respite care. The home sits beside the River Tyne, a short drive from the town centre, with good public transport links. Residents are encouraged to personalise their rooms with their own belongings.
The Care Quality Commission rated the home Good overall in its 2023 report, with Good ratings for safe, effective, caring, responsive and well-led care. The home has spacious communal lounges, secure gardens and an on-site beauty salon, along with an activities room offering arts and crafts, gardening, exercise classes, cinema nights and quizzes. Meals are prepared on site using fresh, seasonal ingredients, often sourced locally.
What inspectors found
CQC: GoodReport published 20 March 2023 · Last inspected 7 March 2023
Dene Grange is a residential home for up to 50 people, including some living with dementia, with 30 residents at the time of the visit. Inspectors found that people felt safe, medicines were well managed, and staff were described as kind and caring. Risks were regularly reviewed, staff were recruited safely and trained, and the registered manager had strengthened governance and learned from incidents.
- Risks to people were identified and reviewed regularly, and people felt safe
- Medicines were managed well, and earlier medicines recommendations had been addressed
- People and relatives described staff as kind and attentive
- Governance and quality assurance improved under the registered manager, and the previous breach was resolved
- A shortage of domestic staff meant touch points were not cleaned as often as they should be, though increased domestic staffing had been agreed
- Some inconsistency in staff use of personal protective equipment, which the registered manager addressed straight away
- The home was still being refurbished, with completion expected in the coming months
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
- Fire station about 500 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
58 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Northumberland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £832 |
| 2025 | £882 |
What Northumberland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Dene Grange Care Home is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 18.6 miles away. The local GP practice is BURN BRAE MEDICAL GROUP, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hexham
Local clubs, charities and support groups that help older residents stay active and connected.
Tynedale Stroke Club
Tynedale Stroke Club provides relief and support for people living in the Hexham and Tynedale area, Northumberland, who have suffered stoke, in particular by the provision of support, advice,…
Tynedale U3a
The Objects of the U3A are the advancement of education and, in particular, the education of older people and those who are retired from full time work, by all means, including associated…
Part of North Bay Group
Dene Grange Care Home is one of 49 homes run by North Bay Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Hexham
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Hexham: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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