Home care agency
Possibilities North East
Home care agency in Chester Le Street, County Durham
Possibilities North East
Home care agency in Chester Le Street, County Durham
Do you run Possibilities North East? Manage this listing free.
About
Possibilities North East is a home care agency based in Chester Le Street, County Durham. It delivers care and support to people in their own homes, working with older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 February 2023 · Last inspected 24 November 2022
Office NE is a domiciliary care agency that was providing personal care to eight adults in their own homes when inspectors visited. Inspectors found a steady group of staff who knew the people they supported, and people generally expressed satisfaction with the help they received. Staff were described as supporting people's choices and independence, and as helping them reach specialist health and social care services when needed.
- A consistent team of staff provides continuity, with carers familiar to the people they support
- People were satisfied with the care and support they received
- Needs and preferences were assessed before care started, and people and those close to them took part in planning care
- Medicines were managed with support, healthcare was accessed when required, and food and drink met individual dietary needs
- Inspectors suggested the provider improve how it documents its observations of staff competence
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Possibilities North East will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Possibilities North East is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 4.5 miles away. The local GP practice is MIDDLE CHARE MEDICAL GROUP, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Chester Le Street
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Possibilities North East, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Possibilities North East?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.