Eternity Care Ltd
Home care agency in Chester Le Street, Gateshead
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About
Eternity Care Ltd is a home care agency based in Chester Le Street, County Durham, providing domiciliary care and support in people's own homes. The agency works with older people, younger adults and those living with dementia or mental health conditions, delivering both regulated personal care and unregulated support services. Care is tailored to individual need and circumstances, with a focus on safety, dignity and continuity.
The agency is rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led (2023 report). Eternity Care Ltd works alongside families, local authorities, case managers and healthcare professionals to plan and deliver person-centred support.
What inspectors found
CQC: GoodReport published 22 August 2023 · Last inspected 27 July 2023
Inspectors found that this domiciliary agency, which provides personal care to 11 older people and people living with dementia, delivers support that people spoke well of. Staff were described as approachable while remaining professional, and people and their families take part in planning and reviewing their care. The report also notes that the provider needs to strengthen how visit scheduling is monitored.
- People using the service spoke well of the care they received.
- Staff worked with people to help them reach positive outcomes while keeping a professional approach.
- Medicines were handled safely, and risks to people were assessed and managed.
- Staff receive ongoing training and regular performance reviews, and people's choices and best interests were respected.
- The registered manager planned to review how staffing rotas are monitored, to lower the chance of visits being missed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Eternity Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Eternity Care Ltd is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 3.1 miles away. The local GP practice is BIRTLEY MEDICAL GROUP, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Chester Le Street
Information last reviewed October 2026.
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