PHC Health Care Ltd London

Home care agency in Waltham Cross, Hertfordshire

CQC GoodDementia
Address45A High Street, Cheshunt, Waltham Cross, EN8 0BS

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About

PHC Health Care Ltd London is a home care agency that delivers care and support in people's own homes. It helps people return home after a stay in hospital and runs a specialised service for clients living with dementia. The agency also offers overnight home care for people who need support during the night, and it includes medication support, which many people who receive care rely on in their daily routine.

The agency is based in Waltham Cross, Broxbourne, Hertfordshire, and supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities, as well as people living with dementia. The Care Quality Commission rates it Good overall, with Good ratings for safe, effective, caring, responsive and well-led care, based on its 2022 report.

What inspectors found

CQC: Good

Report published 15 July 2022 · Last inspected 5 May 2022

Inspectors rated this domiciliary care service in London as good when they visited in April and May 2022, its first inspection since it was registered in 2018. The report says people felt safe with staff, had consistent care, and were treated kindly, with respect for their dignity and independence. Inspectors also found that the provider involved people and relatives in decisions and acted on their feedback.

Strengths noted
  • People and relatives consistently praised the caring attitude of staff
  • Risks to people's health and safety were assessed and regularly reviewed
  • Staff received training, supervision and support, and safe recruitment and medicines management were in place
  • The provider gathered and acted on feedback from people, relatives and staff to shape the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital6.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — PHC Health Care Ltd London will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

PHC Health Care Ltd London is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 6.8 miles away. The local GP practice is HIGH STREET SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Alexandra Hospital · 6.8 mi
Nearest GP · CQC Good
HIGH STREET SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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