Advance Home Help and Support Services Limited
Home care agency in Waltham Cross, Hertfordshire
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About
Advance Home Help and Support Services Limited is a home care agency based in Waltham Cross, Broxbourne, Hertfordshire. It provides care and support in people's own homes and focuses particularly on dementia, including Alzheimer's, while also supporting older people aged 65 and over. Care plans are tailored to each client's needs and are drawn up with the client and, where relevant, their family and outside professionals, with the aim of respecting personal choices. Packages are flexible, ranging from a 30-minute call to full-time care, so support can be arranged when it is needed. The agency's stated aim is to help people stay safe, independent and fulfilled in their own homes.
The Care Quality Commission rates Advance Home Help and Support Services Limited Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2022.
What inspectors found
CQC: GoodReport published 18 March 2022 · Last inspected 1 March 2022
Inspectors looked at a domiciliary agency that supports older adults in their own homes, which had seven people using it at the time. People and relatives described staff as kind and caring, and said they received steady care from a small team they knew well. Managers were described as approachable and supportive.
- People said they felt safe, and staff knew how to spot and report possible abuse.
- Risks to people were assessed, and support was arranged to lower them.
- Medicines were handled safely, with staff trained and their competence checked before they gave medicines.
- Management responded properly to incidents, and lessons were shared with staff.
- The agency did not yet have a manager registered with the Care Quality Commission. An application had started, and the person applying had been in post since the agency began operating.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Advance Home Help and Support Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Advance Home Help and Support Services Limited is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 6.6 miles away. The local GP practice is HIGH STREET SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Waltham Cross
Information last reviewed October 2026.
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Waltham Cross: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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