Advance Home Help and Support Services Limited

Home care agency in Waltham Cross, Hertfordshire

CQC GoodDementia
Address206 Turners Hill, Cheshunt, Waltham Cross, EN8 9DE

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About

Advance Home Help and Support Services Limited is a home care agency based in Waltham Cross, Broxbourne, Hertfordshire. It provides care and support in people's own homes and focuses particularly on dementia, including Alzheimer's, while also supporting older people aged 65 and over. Care plans are tailored to each client's needs and are drawn up with the client and, where relevant, their family and outside professionals, with the aim of respecting personal choices. Packages are flexible, ranging from a 30-minute call to full-time care, so support can be arranged when it is needed. The agency's stated aim is to help people stay safe, independent and fulfilled in their own homes.

The Care Quality Commission rates Advance Home Help and Support Services Limited Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2022.

What inspectors found

CQC: Good

Report published 18 March 2022 · Last inspected 1 March 2022

Inspectors looked at a domiciliary agency that supports older adults in their own homes, which had seven people using it at the time. People and relatives described staff as kind and caring, and said they received steady care from a small team they knew well. Managers were described as approachable and supportive.

Strengths noted
  • People said they felt safe, and staff knew how to spot and report possible abuse.
  • Risks to people were assessed, and support was arranged to lower them.
  • Medicines were handled safely, with staff trained and their competence checked before they gave medicines.
  • Management responded properly to incidents, and lessons were shared with staff.
Areas to improve
  • The agency did not yet have a manager registered with the Care Quality Commission. An application had started, and the person applying had been in post since the agency began operating.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)

What's nearby

GP surgery300 m
Hospital6.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Advance Home Help and Support Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Advance Home Help and Support Services Limited is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 6.6 miles away. The local GP practice is HIGH STREET SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
North Middlesex Hospital · 6.6 mi
Nearest GP · CQC Good
HIGH STREET SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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