Home care agency
Providence Care Solutions
Home care agency in Waltham Cross, Hertfordshire
Providence Care Solutions
Home care agency in Waltham Cross, Hertfordshire
Do you run Providence Care Solutions? Manage this listing free.
About
Providence Care Solutions is a home care agency based in Waltham Cross, Broxbourne, Hertfordshire, providing care and support in people's own homes. It supports older people aged 65 and over, as well as younger adults under 65, helping them with a range of care needs in their own homes.
The agency was rated Good by the Care Quality Commission in 2023. The inspection found it to be Safe, Caring, Responsive and Well-led, though Effective was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 24 February 2023 · Last inspected 6 February 2023
Inspectors found that the agency gives personal care in people's own homes to a small number of people. Staff were described as kind, with good relationships, and people said they felt safe with them and that visits happened on time. Inspectors also found that decisions about people's capacity and consent were not always handled as they should be.
- Risks to people were identified and assessed so that care could be delivered more safely.
- Staff knew how to protect people from abuse, and people said they felt safe with them.
- Staff treated people with kindness, respected their privacy and dignity, and encouraged them to do things for themselves.
- Pre-employment checks and staff training helped make sure workers were suitable and able to do their jobs.
- Mental capacity assessments were not always carried out for specific decisions, so people's choice and control were not always fully supported.
- Staff did not always support people in the least restrictive way or act in their best interests, and the report makes a recommendation in this area.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Providence Care Solutions will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Providence Care Solutions is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 6.5 miles away. The local GP practice is HIGH STREET SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Waltham Cross
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Providence Care Solutions, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Providence Care Solutions?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.