PBL Care Limited

PBL Care Limited

Home care agency in Birmingham

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressBenson House, 98-104 Lombard Street, Birmingham, B12 0QR

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About

PBL Care Limited is a home care agency based in Birmingham, West Midlands. It provides domiciliary care and support to people in their own homes, with a focus on dementia support. The agency works with older people aged 65 and over, younger adults, and individuals with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders. Its services include live-in care, personal care with daily routines, supported living, complex care including end-of-life support, and assistance for people with learning disabilities.

PBL Care Limited was rated Good by the Care Quality Commission in its 2019 inspection, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 March 2019 · Last inspected 11 March 2019

Inspectors found that this home care provider, which supported 35 people in their own homes at the time of the visit, delivers care through staff who are trained, supported by management, and usually known to the people they visit. Staff were described as kind and respectful, and each person's care is planned around their needs and reviewed regularly. The report rated the service Good overall, an improvement on its previous Requires improvement rating.

Strengths noted
  • Staff received training and ongoing support, which helped protect people from harm and abuse.
  • People had a consistent service, usually from staff they already knew.
  • Support with medicines was provided where people needed it, and steps were taken to reduce the risk of infection.
  • Care was tailored to individual needs, and the provider worked with community health and social care professionals.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — PBL Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

PBL Care Limited is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.5 miles away. The local GP practice is HIGHGATE MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Heartlands Hospital · 2.5 mi
Nearest GP · CQC Good
HIGHGATE MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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