Home care agency

Parkhouses Independent Living Services

Home care agency in Burnley, Lancashire

Parkhouses Independent Living Services

Home care agency in Burnley, Lancashire

CQC GoodDementia
Address32 Lyndhurst Road, Burnley, BB10 4EG

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About

Parkhouses Independent Living Services is a home care agency based in Burnley, Lancashire, providing domiciliary care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Parkhouses Independent Living Services was rated Good by the Care Quality Commission in 2022, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 9 May 2022 · Last inspected 22 April 2022

Inspectors found that people using this newly registered community care provider felt safe, and that staff were described as kind, caring and respectful. Staff were trained in safeguarding and there were enough staff to meet needs, with risk assessments supporting people's independence. Support plans were person-centred, people were involved in their care, and choice and dignity were promoted in line with the 'Right support, right care, right culture' principles.

Strengths noted
  • People said they felt safe and that staff were kind and caring
  • Medicines were handled safely and people were supported with eating and drinking according to their care plans
  • New staff received induction and existing staff had regular training updates
  • Management carried out regular quality audits and spot checks, and people's feedback was used to make changes
Areas to improve
  • Inspectors asked the office manager to audit all staff files to check recruitment records, and the provider has sent an action plan to update its recruitment procedure

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital10.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Parkhouses Independent Living Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Parkhouses Independent Living Services is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 10.1 miles away. The local GP practice is YORKSHIRE STREET MEDICAL CENTRE, 0.2 miles away.

Nearest hospital · A&E
Royal Blackburn Teaching Hospital · 10.1 mi
Nearest GP
YORKSHIRE STREET MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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