Home care agency

Crossroads in East Lancashire

Home care agency in Burnley, Lancashire

Crossroads Together from Carers Trust 4all

Crossroads in East Lancashire

Home care agency in Burnley, Lancashire

Operated by Crossroads Together from Carers Trust 4all

CQC GoodDementia
AddressBurnley Business Centre, Liverpool Road, Burnley, BB12 6HA

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About

Crossroads in East Lancashire is a home care agency based in Burnley, Lancashire. It is operated by Crossroads Together from Carers Trust 4all and delivers care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2020, with all five key questions — Safe, Effective, Caring, Responsive and Well-led — assessed as Good.

What inspectors found

CQC: Good

Report published 30 March 2020 · Last inspected 4 March 2020

Inspectors rated this domiciliary care agency, which provides personal care to people in their own homes, as good. They found that people and their relatives were involved in planning care, that there were enough staff to meet people's needs, and that recruitment checks were appropriate. The report also noted that people were supported to keep up hobbies and interests of their choice.

Strengths noted
  • People said they felt secure, and staff understood how to protect people from harm.
  • Staff were described as kind, respectful and compassionate, and they respected people's privacy and dignity.
  • Medicines were managed safely, and people were supported with eating and drinking in line with their care plans.
  • The registered manager provided clear leadership, gathered feedback from people, relatives and staff, and used it to make ongoing improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital8.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Crossroads in East Lancashire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crossroads in East Lancashire is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 8.2 miles away. The local GP practice is ROSEGROVE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Blackburn Teaching Hospital · 8.2 mi
Nearest GP · CQC Good
ROSEGROVE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Crossroads Together from Carers Trust 4all

Crossroads in East Lancashire is one of 27 services run by Crossroads Together from Carers Trust 4all on AskBart. See how the group's services are rated and where it operates.

See all 27 Crossroads Together from Carers Trust 4all listings →

Information last reviewed October 2026.

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