Home care agency

Complex Care Professionals

Home care agency in Burnley, Lancashire

Complex Care Professionals

Home care agency in Burnley, Lancashire

Operated by Complex Care Professionals

CQC GoodDementia
AddressNorthbridge House, Elm Street Business Park, Burnley, BB10 1PD

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About

Complex Care Professionals is a home care agency that delivers complex healthcare and support in people's own homes. It focuses on dementia care and supports people with dementia, older adults aged 65 and over, younger adults under 65, people with physical disabilities and people with learning disabilities. The agency's skilled carers are trained to support people living with multiple, chronic or life-limiting conditions, and it specialises in spinal and neurological care. Each client receives a tailored care plan covering both medical and non-medical needs, with the aim of supporting independence and dignity at home. The agency is based in Burnley, Lancashire. It was rated Good overall by the Care Quality Commission in its 2023 report, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 25 January 2023 · Last inspected 9 January 2023

Inspectors found that this domiciliary care agency, which supports 11 people in their own homes, provides care that respects choice, independence and dignity. Staff were described as sufficient in number, safely recruited, trained and supervised, and people's needs were assessed before care began. The registered manager was said to promote a person-centred culture and to work with other professionals to meet people's needs.

Strengths noted
  • People spoke positively about the care and support they received
  • Care plans were personalised and reflected people's needs and preferences
  • Staff understood how to protect people from poor care and abuse
  • The registered manager was focused on quality and continuous improvement

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital10.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Complex Care Professionals will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Complex Care Professionals is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 10 miles away. The local GP practice is COLNE ROAD SURGERY, 0.3 miles away.

Nearest hospital · A&E
Royal Blackburn Teaching Hospital · 10 mi
Nearest GP
COLNE ROAD SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Complex Care Professionals

Complex Care Professionals is one of 3 services run by Complex Care Professionals on AskBart. See how the group's services are rated and where it operates.

See all 3 Complex Care Professionals listings →

Information last reviewed October 2026.

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