Home care agency

Routes Healthcare Burnley

Home care agency in Burnley, Lancashire

Routes Healthcare

Routes Healthcare Burnley

Home care agency in Burnley, Lancashire

Operated by Routes Healthcare

CQC GoodDementia
AddressOffice 16, Northbridge House, Elm Street Business Park, Burnley, BB10 1PD

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About

Routes Healthcare Burnley is a home care agency, run by Routes Healthcare, that provides care and support in people's own homes. Its office is in Burnley, Lancashire. The agency builds personalised support around each person's daily life, with the aim of helping them stay connected to what matters to them and keep their independence. It describes round-the-clock care and end of life care at home among its services. Its care focus is dementia, and it supports older people, younger adults, and people with mental health needs, learning disabilities, substance misuse needs or eating disorders.

The Care Quality Commission rates the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023.

What inspectors found

CQC: Good

Report published 18 July 2023 · Last inspected 5 July 2023

Inspectors found that the service supports people in their own homes with a person-centred approach, with people and relatives describing staff as kind, caring and respectful. Staff were reported to understand safeguarding and were supported through induction, training and management oversight, and people were involved in their care planning. The report also notes that the service was assessed under the right support, right care, right culture guidance, though it does not currently support any people with a learning disability or autistic people.

Strengths noted
  • People and relatives described staff as caring and respectful, and privacy and dignity were maintained.
  • Risks were assessed and monitored, medicines were managed safely, and infection prevention measures were in place.
  • The registered manager and management team were described as approachable and supportive, with regular audits and spot checks.
  • People, relatives and staff were asked for feedback, and their suggestions were used to make changes.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital10.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Routes Healthcare Burnley will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Routes Healthcare Burnley is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 10 miles away. The local GP practice is COLNE ROAD SURGERY, 0.3 miles away.

Nearest hospital · A&E
Royal Blackburn Teaching Hospital · 10 mi
Nearest GP
COLNE ROAD SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Routes Healthcare

Routes Healthcare Burnley is one of 10 services run by Routes Healthcare on AskBart. See how the group's services are rated and where it operates.

See all 10 Routes Healthcare listings →

Information last reviewed October 2026.

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