Home care agency
Routes Healthcare Burnley
Home care agency in Burnley, Lancashire
Routes Healthcare
Routes Healthcare Burnley
Home care agency in Burnley, Lancashire
Operated by Routes Healthcare
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About
Routes Healthcare Burnley is a home care agency, run by Routes Healthcare, that provides care and support in people's own homes. Its office is in Burnley, Lancashire. The agency builds personalised support around each person's daily life, with the aim of helping them stay connected to what matters to them and keep their independence. It describes round-the-clock care and end of life care at home among its services. Its care focus is dementia, and it supports older people, younger adults, and people with mental health needs, learning disabilities, substance misuse needs or eating disorders.
The Care Quality Commission rates the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023.
What inspectors found
CQC: GoodReport published 18 July 2023 · Last inspected 5 July 2023
Inspectors found that the service supports people in their own homes with a person-centred approach, with people and relatives describing staff as kind, caring and respectful. Staff were reported to understand safeguarding and were supported through induction, training and management oversight, and people were involved in their care planning. The report also notes that the service was assessed under the right support, right care, right culture guidance, though it does not currently support any people with a learning disability or autistic people.
- People and relatives described staff as caring and respectful, and privacy and dignity were maintained.
- Risks were assessed and monitored, medicines were managed safely, and infection prevention measures were in place.
- The registered manager and management team were described as approachable and supportive, with regular audits and spot checks.
- People, relatives and staff were asked for feedback, and their suggestions were used to make changes.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Routes Healthcare Burnley will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Routes Healthcare Burnley is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 10 miles away. The local GP practice is COLNE ROAD SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Routes Healthcare
Routes Healthcare Burnley is one of 10 services run by Routes Healthcare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Burnley
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Burnley: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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