Home care agency
Charter House Resource Centre CIC
Home care agency in Burnley, Lancashire
Charter House Resource Centre CIC
Home care agency in Burnley, Lancashire
Do you run Charter House Resource Centre CIC? Manage this listing free.
About
Charter House Resource Centre CIC is a home care agency based in Burnley, Lancashire, providing care and support in people's own homes. It supports older people, younger adults, and people living with dementia, physical disabilities or learning disabilities, and lists dementia as its care focus. The organisation was set up as a community interest company to benefit people with special needs or a disability.
The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2023. Its effective, caring and responsive key questions are rated Good, while its safe and well-led key questions are rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 5 December 2023 · Last inspected 8 November 2023
This home care agency supports people in their own homes, with inspectors focusing on those who receive personal care. People said they felt at ease with the support, and relatives spoke positively about the care, which inspectors found respectful and aimed at keeping people independent. The report also identifies gaps in recruitment checks, risk assessment, medicines records and quality monitoring.
- People and their relatives were positive about the support they received.
- Staff had received training and supervision, and understood how to protect people from poor care and abuse.
- People were treated with respect, and their choices and independence were supported.
- The registered manager encouraged a person-centred culture and worked with health and social care professionals to meet people's needs.
- Some new staff were employed before all required pre-employment checks were completed.
- Not all risks to people had been assessed and managed.
- Medicines records had gaps, and some medicines administration checks were not documented.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Charter House Resource Centre CIC will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Charter House Resource Centre CIC is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 10.5 miles away. The local GP practice is BURNLEY WOOD MEDICAL CENTRE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Burnley
Information last reviewed October 2026.
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