Oak Healthcare

Home care agency in Brierley Hill, Dudley

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address34 Parkes Street, Brierley Hill, DY5 3DY

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About

Oak Healthcare is a home care agency based in Brierley Hill, Dudley, in the West Midlands, providing care and support in people's own homes. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with sensory impairments, people with substance misuse needs and people with eating disorders. The agency says its trained and experienced staff can help with needs ranging from simple to complex, and that its careworkers and service support teams work to build relationships with the people they support. It describes personalised services as a way of supporting both mental and physical wellbeing.

The Care Quality Commission rated Oak Healthcare Good overall in its 2021 report, with Good ratings for safe, effective, caring and responsive, and a Requires Improvement rating for well-led.

What inspectors found

CQC: Good

Report published 17 June 2021 · Last inspected 27 May 2021

Inspectors rated this first-time inspection of Oak Healthcare, a community-based personal care provider supporting 20 people in their own homes, as good. Staff were described as kind and caring, and people were treated with dignity and encouraged to stay independent. Staff were safely recruited, trained in safeguarding, and medication was given safely.

Strengths noted
  • Staff were recruited safely and trained and supported to deliver good care
  • Medication was administered safely
  • People's support needs were assessed regularly and planned to meet them
  • Staff supported people's choice and control, using the least restrictive approach in their best interests
Areas to improve
  • The provider's oversight and audits were not always effective and missed areas that inspectors found needed improvement
  • Some risk assessments needed more information to guide staff

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Oak Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Oak Healthcare is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 1.3 miles away. The local GP practice is AW SURGERIES, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Russells Hall Hospital · 1.3 mi
Nearest GP · CQC Good
AW SURGERIES · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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