Home care agency
Cradley Care Services Ltd
Home care agency in Brierley Hill, Dudley
Cradley Care Services Ltd
Home care agency in Brierley Hill, Dudley
Operated by Cradley Care Services
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Cradley Care Services Ltd is a home care agency based in Brierley Hill, Dudley, in the West Midlands, and provides care and support in people's own homes. Its care focus is dementia, and it supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. The agency says it covers several counties and has people it supports across the West Midlands area.
The Care Quality Commission rates Cradley Care Services Ltd Requires Improvement overall, based on a report published in 2023. It is rated Good for being Effective, Caring and Responsive, and Requires Improvement for being Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 24 February 2023 · Last inspected 16 January 2023
Inspectors found that everyday care is delivered well at this domiciliary agency serving 50 people in their own homes. People said staff are caring and compassionate, and they felt safe and trusted the team. Staff were recruited safely, inducted thoroughly, trained and supervised, and people's needs were assessed before care began, with their involvement.
- People feel safe and trust staff, who know how to protect them and have been trained to recognise and report abuse
- Medicines are given in line with prescribers' instructions
- Staff are described as caring and compassionate, and people are treated with dignity and respect
- The registered manager is seen as open and transparent, and people's choice, control and independence are promoted
- Quality monitoring systems were not effective: auditing was not robust enough to catch that electronic call monitoring records were wrong and call times were recorded inaccurately
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Cradley Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Cradley Care Services Ltd is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 1.2 miles away. The local GP practice is AW SURGERIES, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cradley Care Services
Cradley Care Services Ltd is one of 2 services run by Cradley Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Brierley Hill
Information last reviewed October 2026.
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