Home care agency

Cera Black Country and Worcester

Home care agency in Brierley Hill, Dudley

Cera Care

Cera Black Country and Worcester

Home care agency in Brierley Hill, Dudley

Operated by Cera Care

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 4, Hellier House, Wychbury Court, Brierley Hill, DY5 1TA

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About

Cera Black Country and Worcester is a home care agency operated by Cera Care, based in Brierley Hill, Dudley, West Midlands. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment, and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 29 July 2019 · Last inspected 5 July 2019

Inspectors found that people using this domiciliary care agency in Dudley felt safe and comfortable with a consistent group of skilled staff who understood their individual risks and health needs. Staff reported good training, support and a voice in how the service runs, and inspectors saw staff practice observed regularly. The report describes people being involved in their care, supported to keep their independence and given choice, with mealtime support where needed.

Strengths noted
  • Staff had the skills and induction training needed to meet people's needs safely
  • People were supported by a consistent group of staff who understood their health care needs and worked with other professionals
  • Complaints and accidents were recorded, reviewed and used to improve the service
  • People and staff spoke positively about the registered manager and the service's person-centred approach

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Cera Black Country and Worcester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Cera Black Country and Worcester is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 1.7 miles away. The local GP practice is THE WATERFRONT SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Russells Hall Hospital · 1.7 mi
Nearest GP · CQC Good
THE WATERFRONT SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Cera Care

Cera Black Country and Worcester is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.

See all 146 Cera Care listings →

Information last reviewed October 2026.

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