Midcare Services Ltd
Home care agency in Brierley Hill, Dudley
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Midcare Services Ltd is a home care agency based in Brierley Hill, Dudley, West Midlands, providing care and support in people's own homes. Its care focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency offers personal and functional care along with associated domestic support, and it plans care around each person, giving those it supports a choice in how their care is directed.
The Care Quality Commission rates Midcare Services Ltd as Requires Improvement overall, with its effectiveness and caring areas rated Good and its safety, responsiveness and well-led areas rated Requires Improvement. The rating was published in 2019.
What inspectors found
CQC: Requires improvementReport published 20 November 2019 · Last inspected 30 September 2019
Inspectors describe Midcare as a domiciliary care service supporting 30 people in their own homes at the visit on 30 September 2019, with a registered manager in post. People and relatives spoke positively about staff being kind, caring, respectful and attentive to their preferences, and said they felt safe. Care plans and needs assessments were found to reflect people's current needs, and medication support was given by trained staff.
- People and relatives described staff as kind, caring and respectful, and said people were treated with dignity
- People felt safe with the staff who supported them
- Care needs were assessed and care plans reflected current needs and individual preferences
- Staff had completed safe medication administration training and staff knew how to recognise and report abuse
- The registered manager, who is also the provider, did not have suitable systems for gathering, reviewing and evaluating information about service quality, leading to a breach of governance requirements
- Complaints were not always fully investigated in line with the service's own complaints procedure
- Checks on the right to work in the UK for staff who needed a visa were not always recorded, although the manager said they were carried out
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Midcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Midcare Services Ltd is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 1.8 miles away. The local GP practice is THORNS ROAD SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Brierley Hill
Information last reviewed October 2026.
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