Home care agency
New Shepherd Care Limited
Home care agency in Watford, Hertfordshire
New Shepherd Care Limited
Home care agency in Watford, Hertfordshire
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About
New Shepherd Care Limited is a home care agency that delivers care and support in people's own homes. It was set up by two brothers who had watched care for their grandmother, who lives with dementia, suffer from poor organisation, time pressures and heavy paperwork. The agency describes its home health care programmes as available on flexible schedules, covering needs from prevention through to recovery. Its care focus is dementia, and it supports older people, younger adults, people with physical disabilities, sensory impairments and learning disabilities. Its office is in Watford, Hertfordshire.
The Care Quality Commission rates New Shepherd Care Limited Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2021.
What inspectors found
CQC: GoodReport published 6 December 2021 · Last inspected 27 September 2021
Inspectors found that people using this domiciliary care service felt safe, with risks assessed and staff knowing how to support them without creating hazards. Care plans were personalised, reviewed regularly, and shaped by people's own choices about how their care was provided. Staff were described as caring and respectful, and the report says they were trained, supervised and positive about working at the service.
- People said they felt safe, and staff understood how to work safely with them after risks to their health and wellbeing had been assessed.
- Staff were described as kind and caring, and people and relatives said they were treated with dignity.
- Incidents and accidents were looked into, and the lessons were shared with people, relatives and staff.
- Quality checks and audits were in place, and the provider acted on feedback from people and relatives.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — New Shepherd Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
New Shepherd Care Limited is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 0.5 miles away. The local GP practice is WATFORD HEALTH CENTRE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Watford
Information last reviewed October 2026.
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