Midshires Care Ltd

Helping Hands Watford

Home care agency in Watford, Hertfordshire

Operated by Midshires Care

CQC GoodDementia
Address20 Market Street, Watford, WD18 0PD

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About

Helping Hands Watford is a home care agency based in Watford, Hertfordshire. It is operated by Midshires Care Ltd and provides care and support in people's own homes, with dementia as its stated care focus. According to the agency, it offers personalised care shaped to each person's needs and lifestyle, including for people living with ongoing, progressive or terminal conditions arising from ageing, accident or injury. Its stated aim is to help people keep living well in the home and community they know.

The agency is registered to support older people, younger adults, people with dementia, people with physical disabilities, people with sensory impairments and people with learning disabilities. The Care Quality Commission rated Helping Hands Watford Good overall in a report published in 2019, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 1 January 2020 · Last inspected 16 December 2019

Inspectors found that people receiving personal care from this home-based agency, all of them older adults, felt secure with their carers. Staff were described as kind and caring, with people feeling listened to and able to build good relationships with them. The report says people's choices and privacy were respected, and that care was planned around assessed needs.

Strengths noted
  • Enough staff were in place to meet people's needs, and risks to people and their environment were managed safely.
  • Staff understood safeguarding and felt able to raise concerns, and medicines were handled safely.
  • Staff were supported through induction, shadowing of the management team, and ongoing support in their roles.
  • Quality assurance systems identified where improvements were needed, and the registered manager was responsive during the inspection.
Areas to improve
  • Improvements to staff training were identified, and the report says plans to source further training were in place.
  • Rostering of people's care calls was known to need improvement and was being reviewed.
  • Training in end of life care was planned, in case people needed that support in future.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital800 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Watford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Watford is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 0.5 miles away. The local GP practice is WATFORD HEALTH CENTRE, 0.2 miles away.

Nearest hospital · A&E
Watford General Hospital · 0.5 mi
Nearest GP
WATFORD HEALTH CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Watford is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

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