Home care agency

Drama Room

Home care agency in Watford, Hertfordshire

Drama Room

Home care agency in Watford, Hertfordshire

CQC Requires improvementDementia
AddressDrama Room, Old Free School, George Street, Watford, WD18 0BX

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About

Drama Room is a home care agency that provides care and support in people's own homes. Its main focus is dementia care, and it supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or learning disabilities. The agency's office is in Watford, Hertfordshire, in the East of England.

The Care Quality Commission rated Drama Room Requires Improvement overall in its report published in 2023. The same rating applies to each of the five key questions: safe, effective, caring, responsive and well-led.

Note for the operator: the SOURCE text describes "Choice Global Limited", not Drama Room, so I didn't use its service details. This paragraph is based on the DATA block alone. If the SOURCE is meant to be Drama Room's website, please confirm and I'll rewrite it with the services it lists.

What inspectors found

CQC: Requires improvement

Report published 31 October 2023 · Last inspected 26 September 2023

Inspectors looked at a domiciliary service that supports people with personal care in their own homes, and it had 15 people using it at the time. People said they felt safe and were content with the care they received, and inspectors found that staff understood how to protect people from harm. The report also raises concerns about medicines, care planning and risk guidance, and about how much choice and control people have over their support.

Strengths noted
  • Staff understood how to safeguard people from harm, and people said they felt safe.
  • People were positive about the care they received and felt the service was well managed.
Areas to improve
  • Medicines were not always managed safely, and care plans were not always person-centred or consistent, so staff did not always have key information about people.
  • Risk assessments held limited guidance for staff on keeping people safe, and nutrition and hydration needs had not been assessed in enough detail.
  • People were not always supported to have choice and control, and quality assurance systems did not effectively monitor and improve the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital800 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Drama Room will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Drama Room is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 0.5 miles away. The local GP practice is WATFORD HEALTH CENTRE, 0.3 miles away.

Nearest hospital · A&E
Watford General Hospital · 0.5 mi
Nearest GP
WATFORD HEALTH CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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