Home care agency
Mount Hill Care
Home care agency in Harlow, Essex
Mount Hill Care
Home care agency in Harlow, Essex
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Mount Hill Care is a home care agency based in Harlow, Essex, providing domiciliary care and support to people in their own homes. The agency supports older people and those living with dementia, delivering personalised care within the community rather than in a residential setting.
Mount Hill Care was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the service effective, caring and responsive to people's needs, though the safe and well-led key questions were also rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 20 February 2023 · Last inspected 24 January 2023
Mount Hill Care is a home care agency providing personal care to older adults, some of whom may live with dementia; at the time of inspection it supported one person. Inspectors found that care plans and risk assessments gave staff clear direction and that staffing levels were sufficient, with the person's choices respected and decisions made in their best interests. Staff described a supportive atmosphere and said they felt well backed by the registered manager.
- Care plans and risk assessments give staff guidance to support the person safely and meet their needs.
- There are enough staff to deliver care safely.
- The person is supported to make choices about their life, with the least intrusive approach used and decisions made in their best interests.
- Staff communicate in ways the person can understand, and the care plan records what matters most to them.
- The registered manager did not have systems and processes in place for safe oversight and governance of the service, which the report identifies as a breach.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Mount Hill Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mount Hill Care is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 2.1 miles away. The local GP practice is CHURCH LANGLEY MEDICAL PRACTICE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Harlow
Information last reviewed October 2026.
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