Midshires Care Ltd
Helping Hands Harlow
Home care agency in Harlow, Essex
Operated by Midshires Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Helping Hands Harlow is a home care agency operated by Midshires Care Ltd. It provides care and support in people's own homes and has its office in Harlow, Essex. The agency says it tailors its services to each person's needs and lifestyle, and it supports people living with ongoing, progressive or terminal conditions, whether these arise from ageing, accident or injury. Its stated care focus is dementia. It supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
The Care Quality Commission rates the agency Good overall. Its key questions are rated Good for safe, effective, caring and responsive care, and Requires Improvement for well-led. The report was published in 2021.
What inspectors found
CQC: GoodReport published 6 October 2021 · Last inspected 23 September 2021
Inspectors found that people and their relatives spoke positively about the support they received, and that staff were praised for their kindness and care. Care was tailored to individual preferences, risks were assessed and reviewed, and medicines were handled as prescribed. The service had been through a period of staff turnover and recruitment, which the registered manager said was now becoming more settled.
- People were supported in line with their own preferences and were able to make choices about their care.
- Medicines were given as prescribed, and care plans set out how people wanted to be supported with them.
- Risks were assessed and reviewed, safeguarding processes were in place, and infection risks, including COVID-19, were managed in line with guidance.
- Staff received induction and role-relevant training, which the registered manager monitored, and the provider had systems to check quality and safety and worked well with other health professionals.
- Feedback on whether there were enough staff available was mixed.
- Some relatives felt the provider did not communicate with or involve them well enough.
- Staff did not always feel valued or supported in their roles.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Harlow will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Harlow is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 2.2 miles away. The local GP practice is OLD HARLOW HEALTH CENTRE, 0 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Harlow is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Harlow
Information last reviewed October 2026.
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