Care home

Milton House

Residential care home in Westcliff-on-sea, Southend-on-Sea

Johnson Care Ltd

Milton House

Residential care home in Westcliff-on-sea, Southend-on-Sea

Operated by Johnson Care

CQC Good29 bedsDementiaResidential
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address58 Avenue Road, Westcliff On Sea, SS0 7PJ
Beds29

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About

Johnson Care Ltd runs Milton House, a privately owned care home in Westcliff-on-Sea, Essex, which opened in 1984. The home offers residential, dementia and respite care and is registered for 29 beds. It stands in a quiet residential conservation area a few minutes from Southend seafront and the High Street. The building is older, and some rooms have en-suite facilities. Residents have two lounges, a dining area overlooking the patio and gardens, and a courtyard garden with covered seating, where barbecues and garden parties are held. A dedicated activities coordinator arranges supervised group and one-to-one entertainment. Visiting services include GPs, district nurses and chiropodists, and the home has a private minibus.

The Care Quality Commission's published report (2020) rated the home Good overall. It graded the home Good for safe, effective, caring and responsive care, and Requires Improvement for well-led.

What inspectors found

CQC: Good

Report published 19 November 2020 · Last inspected 6 October 2020

Inspectors looked at Milton House, a residential home for people aged 65 and over, including some living with dementia, during an October 2020 focused visit covering safety and leadership. Staff were described as consistent and knowledgeable about the people they support, with enough staff on duty, safely managed medicines, and people reporting that they felt safe. The management team was described as visible, approachable and keen to learn and share good practice.

Strengths noted
  • Staff team described as consistent and knowledgeable about how to care for people
  • Medicines managed safely and enough staff available to meet people's needs
  • Manager described as visible and approachable, with people, relatives and staff positive about how the service is run
  • People supported to have choice and control, with least restrictive practice in place
Areas to improve
  • Staff were not following current guidance on the type of masks required for infection control, although the provider has since confirmed that the correct masks were ordered
  • Risk assessments in care files needed to be updated so that all parts reflect current risks

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential
Respite

Specialist care

Dementia

Facilities

Activities programme
Companion / double rooms
En-suite rooms
Garden
Laundry service
Minibus / outings
Multiple lounges
Visitor parking
Wi-Fi

What's nearby

GP surgery500 m
A&E: Southend Hospital1.2 miles
Pub or bar150 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

452 recorded crimes in the local area (July 2026)

Top categories:

Violent crime39%
Anti-social behaviour15%
Shoplifting14%
Public order6%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southend-on-Sea council pays.

Care fee trajectory

Indicative weekly fee by year, against what Southend-on-Sea pays care homes.
YearCouncil rate (per week)
2024£903
2025£958

What Southend-on-Sea council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Milton House is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1.2 miles away. The local GP practice is SOUTHEND MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 1.2 mi
Nearest GP · CQC Good
SOUTHEND MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Westcliff-on-sea

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Southend-on-sea Cio

Age Concern Southend-on-Sea provides a face-to-face friendship/befriending service, telephone befriending, transport for older people to medical appointments, clubs, shops etc., a handyman…

0.7 miles away · Source: Charity Commission (1160916)
Charity

The C E D A R S (The Centre for the Employment of the Disabled and Retired in Rayleigh Society)

The society is known as c e d a r s (centre for employment of the disabled and retired of rochford society. it was originally hoped to find "piece work" to supplement the income of pensioners and…

4.3 miles away · Source: Charity Commission (278255)
Charity

Hockley and Hawkwell Day Centre

From our own premises we provide a meeting place for the benefit of the people of Hockley and Hawkwell aged 55 or over. Freshly cooked lunches, light refreshments and afternoon entertainment are…

4.3 miles away · Source: Charity Commission (207022)
Charity

Carers Choices

Carers Choices is a specialist charity supporting unpaid carers and the people they care for. We provide practical and emotional support through our advocacy, groups and services including respite…

4.3 miles away · Source: Charity Commission (1093483)
Charity

Wyvern Community Transport

Wyvern Community Transport provides fully accessible transport to permanent residents of Rochford District and Castle Point Borough on an individual basis who are unable to access public transport.

4.3 miles away · Source: Charity Commission (1113449)
Charity

Age UK Sheppey

- day opportunities at 2 day centres in Sheerness and Leysdown, including transport, light breakfast, a freshly cooked lunch and activities - trips and outings, included escorted shopping every…

7.9 miles away · Source: Charity Commission (1155211)

Part of Johnson Care

Milton House is one of 13 homes run by Johnson Care on AskBart. See how the group's homes are rated and where it operates.

See all 13 Johnson Care listings →

Information last reviewed October 2026.

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