HCRG

Medacs Homecare - Bristol

Home care agency in Bristol, Bristol, City of

Operated by HCRG Care Group

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOffice 6 Westbury Court, Westbury-on-Trym, Bristol, BS9 3EF

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About

Medacs Homecare in Bristol is a home care agency that provides care and support in people's own homes, with a focus on dementia. It supports a range of adults, including older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities. The agency operates under the HCRG brand and has its office in Bristol, South West England.

The Care Quality Commission rates Medacs Homecare - Bristol as Good overall, in a report published in 2023. It is also rated Good across all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 3 October 2023 · Last inspected 23 August 2023

Inspectors found that people received good care from kind, caring staff who treated them with dignity and respect. Staff were trained to recognise and report abuse, risks were assessed individually, and medicines were managed safely. Staffing levels, recruitment, training, induction and support were described as good, and people were supported to make choices and have control over their lives.

Strengths noted
  • Staff were kind and caring, and people were treated with dignity and respect
  • Safeguarding concerns were investigated and handled with local authority safeguarding teams
  • Individual risk assessments guided staff in supporting people safely
  • Training, induction and ongoing support helped staff carry out their roles well

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Medacs Homecare - Bristol will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Medacs Homecare - Bristol is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 1.2 miles away. The local GP practice is WESTBURY ON TRYM PRIMARY CARE CENTRE, 0.1 miles away.

Nearest hospital · A&E
Southmead Hospital · 1.2 mi
Nearest GP
WESTBURY ON TRYM PRIMARY CARE CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of HCRG Care Group

Medacs Homecare - Bristol is one of 15 services run by HCRG Care Group on AskBart. See how the group's services are rated and where it operates.

See all 15 HCRG Care Group listings →

Information last reviewed October 2026.

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