Home care agency

1st Grade Care (Bristol)

Home care agency in Bristol, Bristol, City of

1st Grade Care (Bristol)

Home care agency in Bristol, Bristol, City of

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressHenleaze Business Centre, Henleaze House, 13 Harbury Road, Bristol, BS9 4PN

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About

1st Grade Care (Bristol) is a home care agency based in Bristol, South West England. It provides care and support delivered in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2021, achieving Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 29 June 2021 · Last inspected 20 May 2021

Inspectors found that the service had recovered from an earlier period of difficulty over changes to call times made without consulting people, and that people now felt it was improving. People reported feeling comfortable with their staff and safe, and care was planned with them, reviewed regularly and reflected their current needs. Staff described good training, support and communication, and people's choice and independence were respected.

Strengths noted
  • People reported feeling safe, with risk assessments and systems in place to guide staff
  • Staff received training in areas such as safeguarding, moving and handling and medicines, and felt supported
  • Care plans were person-centred, involved people and their relatives where agreed, and were reviewed regularly
  • Complaints were formally addressed and people felt able to raise concerns
Areas to improve
  • Earlier problems with call times being changed without involving people had to be resolved, and a person commented that there is still a long way to go

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — 1st Grade Care (Bristol) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

1st Grade Care (Bristol) is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 0.4 miles away. The local GP practice is GLOUCESTER ROAD MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southmead Hospital · 0.4 mi
Nearest GP · CQC Good
GLOUCESTER ROAD MEDICAL CENTRE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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