Care and Support Service - Cote Lane

Home care agency in Bristol, Bristol, City of

Operated by St Monica Trust

CQC GoodARCO ApprovedDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSt Monica Court, Cote Lane, Bristol, BS9 3TL

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About

Care and Support Service - Cote Lane is a home care agency based in Bristol, South West England. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports people living with dementia, older adults aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment.

The Care Quality Commission rates the service Good overall, in a report published in 2023. It is rated Good for being safe, effective, caring and responsive, and Outstanding for being well-led.

What inspectors found

CQC: Good

Report published 21 June 2023 · Last inspected 3 May 2023

Inspectors describe Care and Support Service Cote Lane, a home care agency supporting older people, adults with disabilities and people living with dementia, with 32 people using the service at the time of the May 2023 visit. People said staff were kind, reliable and rarely missed calls, and that they felt safe and listened to. The report describes a registered manager who has built a positive, quality-focused culture, with well-trained staff, low turnover and care planned with people and health and social care professionals.

Strengths noted
  • Staff are described as kind and caring, and people say they trust them and feel safe with them.
  • Calls are reported to be reliable, with staff arriving at the right time and staying the full duration.
  • Staff are trained and recruited safely, feel well supported, and turnover is low, so people often see the same familiar carers.
  • People are supported to join community activities and to keep choice and control over their lives.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Facilities

Hairdressing salon
Landscaped gardens
Lounges

What's nearby

GP surgery650 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care and Support Service - Cote Lane will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care and Support Service - Cote Lane is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 1.4 miles away. The local GP practice is FALLODON WAY MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southmead Hospital · 1.4 mi
Nearest GP · CQC Good
FALLODON WAY MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of St Monica Trust

Care and Support Service - Cote Lane is one of 9 services run by St Monica Trust on AskBart. See how the group's services are rated and where it operates.

See all 9 St Monica Trust listings →

Information last reviewed October 2026.

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