Mcare24 Limited
Home care agency in Birmingham
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- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Mcare24 Limited is a home care agency based in Birmingham, West Midlands, providing care and support in people's own homes. Its particular focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Listed services include domiciliary care, live-in care, complex care, palliative care and respite care, along with help with washing and dressing, domestic tasks, shopping and meal preparation.
The Care Quality Commission rated the agency Requires Improvement overall in its 2024 report. Caring and Responsive were rated Good, while Safe, Effective and Well-led were rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 25 March 2024 · Last inspected 4 January 2024
Inspectors found that people receiving support said they felt safe and were happy with their care, and that staff were a consistent group who knew them well. People were encouraged to make their own choices, and staff worked with other agencies on health needs. The overall rating moved from good to requires improvement, mainly because of gaps in record keeping and in how risks were identified.
- People said they felt safe with care staff and were positive about the support they received.
- Staff were safely recruited and were described as knowing the people they supported well.
- People were supported to have choice and control over their lives, with the least restrictive approach used where possible.
- The provider worked with other agencies to meet people's health care needs, and people said they could easily reach management and that relatives were kept informed.
- Some care records were out of date and did not always reflect people's current needs or risks.
- Inspectors noted several incidents where the provider did not recognise that people could be at potential risk of harm.
- The provider's own checks did not identify the problems with record accuracy and risk assessment, so the report asks for improvements to governance and an action plan.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldLimited
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Mcare24 Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mcare24 Limited is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 3.2 miles away. The local GP practice is REA VALLEY HEALTH PARTNERSHIP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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