Home care agency

Hasbury Home Care Services Limited

Home care agency in Birmingham

Hasbury Home Care Services Limited

Home care agency in Birmingham

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address154 Middleton Hall Road, Kings Norton, Birmingham, B30 1DN

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About

Hasbury Home Care Services Limited is a home care agency based in Birmingham, West Midlands, providing care in people's own homes. It focuses on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. The agency assesses each person's needs, daily routine, likes and dislikes, food preferences and dietary requirements, and social, spiritual and cultural wishes, then agrees how personal care will be delivered. It aims to recruit staff who share its values and to retain them so that care stays consistent.

The Care Quality Commission rated Hasbury Home Care Services Limited Requires Improvement overall in its 2019 report. Its effective, caring and responsive care were rated Good, while safe care and well-led care were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 24 September 2019 · Last inspected 22 August 2019

Inspectors found that people using this home care agency and its supported living schemes received kind, friendly care from knowledgeable staff, who were often the same people each visit and who communicated in several languages. The report describes people as safe, with medicines handled properly and infection control understood, and says staff supported people in line with their choices. The provider's own quality checks had not picked up all of the problems inspectors identified.

Strengths noted
  • Staff are described as knowledgeable, kind and respectful, and people and relatives spoke warmly about them.
  • People tend to have regular staff they get to know well.
  • The team is multilingual and staff know how to engage with people who communicate without speaking.
  • Medicines are supported safely, staff understand infection control, and people's assessments cover health, culture, language and personal preferences.
Areas to improve
  • The provider's quality monitoring audits had not identified the issues inspectors found during the inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hasbury Home Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hasbury Home Care Services Limited is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 2.4 miles away. The local GP practice is NORTHWOOD MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital Birmingham · 2.4 mi
Nearest GP · CQC Good
NORTHWOOD MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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