linday-office

Linday Office

Home care agency in Birmingham

CQC Requires improvement
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address3A Lindsworth Approach, King's Norton, Birmingham, B30 3QH

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About

Linday Office is a home care agency based in Birmingham, West Midlands. It provides domiciliary care and support to help people remain independent in their own homes. The agency supports older people, younger adults, and those with mental health needs, learning disabilities, substance misuse issues and physical disabilities. Its services include personal care, medication reminders, companionship, meal preparation, housekeeping, laundry, shopping and transportation to appointments.

The Care Quality Commission rated Linday Office as Requires Improvement in its 2023 inspection. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 5 April 2023 · Last inspected 24 January 2023

Inspectors found that people's care was planned around their needs and preferences, with risks assessed and care plans kept under review. Staff were described as promoting independence, treating people with dignity, and supporting people to express their views and communicate. The service was rated requires improvement, with inspectors noting gaps in how consistently improvements were carried through.

Strengths noted
  • Staff were safely recruited and trained, and understood their responsibilities for protecting people from abuse.
  • Staff promoted people's independence and choice, and supported people to make decisions in the least restrictive way.
  • People's communication needs were considered and met, and medicines were managed safely overall.
  • Infection prevention and control measures were in place, and staff had a good supply of personal protective equipment.
Areas to improve
  • Quality audits had identified areas to improve, but these changes had not been consistently put in place to maintain them.
  • Some care plans did not give staff detailed instructions for certain medical conditions.
  • Staff were not consistently informing people when they were running late, although no missed calls were reported.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Linday Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Linday Office is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 3 miles away. The local GP practice is DRUIDS HEATH SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital Birmingham · 3 mi
Nearest GP · CQC Good
DRUIDS HEATH SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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