Norse Care (Services) Limited
Mayflower Court
Residential care home in Norwich, Norfolk
Operated by Norse Care (Services)
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Mayflower Court is a modern home in Norwich, run by Norse Care (Services) Limited and sited within the Bowthorpe Care Village. It provides dementia, residential and respite care, and has 80 registered beds. Every resident has a furnished room with a large en-suite, and shared areas include lounges with large-screen televisions and sofas, plus quiet rooms. Residents can also use the village's hairdressing salon, library and café, and the home runs a varied programme of activities that residents can take part in as they wish.
The Care Quality Commission rated the home Requires Improvement overall in its 2023 report. Its key questions were graded Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and for being well-led.
What inspectors found
CQC: Requires improvementReport published 26 June 2023 · Last inspected 21 October 2022
Inspectors found that the culture in the home is positive and caring, and that staff work well together and feel supported by managers. People receive person-centred care, timely input from health professionals, and support to make choices, and infection control had improved. Medicines management and the oversight of the service still needed further development, and relatives' involvement in reviewing care was not yet consistent.
- Staff describe a positive, caring culture, work well as a team and feel supported by managers.
- Staff have the training, support and supervision they need to carry out their roles.
- Oral health care has improved, with staff understanding their role and people seeing benefits.
- The home was found to be clean, with good infection prevention and control practices and appropriate use of protective equipment.
- Medicines were not always managed safely, which put people at risk of harm.
- Quality checks had identified problems, but not all of them had been resolved, and the service needs further development in its governance.
- Relatives gave mixed feedback about contact with the service, and more work is needed to involve them in running the service and reviewing care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
794 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mayflower Court is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 1.4 miles away. The local GP practice is TRINITY & BOWTHORPE MEDICAL PRACTICE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Norwich
Local clubs, charities and support groups that help older residents stay active and connected.
Norwich Men's Shed
Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…
Vision Norfolk
At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…
Community Action Norwich
Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…
Age Concern Norfolk
Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk
Mangreen Trust
Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…
Swardeston Day Centre
Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…
Part of Norse Care (Services)
Mayflower Court is one of 33 homes run by Norse Care (Services) on AskBart. See how the group's homes are rated and where it operates.
More care homes near Norwich
Information last reviewed October 2026.
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