Home care agency
Malachi Care Services
Home care agency in Pontefract, Wakefield
Malachi Care Services
Home care agency in Pontefract, Wakefield
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Do you run Malachi Care Services? Manage this listing free.
About
Malachi Care Services is a home care agency based in Pontefract, Wakefield, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 19 October 2022 · Last inspected 22 September 2022
Inspectors found a mixed picture of everyday care at this home, which supports people in their own homes. People and relatives generally valued the care workers and managers, and relatives described staff as considerate, but they raised concerns about communication and about staffing continuity in recent months. Staff said they enjoyed working for the provider, felt supported, and found their training useful.
- Medicines handling and infection control were carried out properly, and staff had training in both.
- Relatives described care workers as considerate.
- Staff said they felt supported by the provider and found their training good quality and useful for their roles.
- Governance and monitoring systems were not robust enough to check the quality of care and drive improvement.
- Communication with people and relatives needed to improve, and some relatives set up their own communication books.
- Food was described as basic, and some staff lacked the skills to use kitchen equipment, so the report recommends a review of staff knowledge on nutrition and hydration.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Malachi Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Malachi Care Services is backed by a local NHS health network. The nearest A&E is Pinderfields Hospital, 7.2 miles away. The local GP practice is FRIARWOOD SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Pontefract
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Malachi Care Services, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Malachi Care Services?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.