Croft Healthcare Ltd
Home care agency in Pontefract, Wakefield
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- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Croft Healthcare Ltd is a home care agency based in Pontefract, Wakefield, West Yorkshire, providing care and support in people's own homes. Its stated care focus is dementia, and it also supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
The agency helps with everyday tasks that can be hard to manage and offers companionship. Support can be scaled from substantial help to a lighter level, with care planned around each person. Free consultations and initial assessments are offered before care starts. The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2023. Its Caring and Responsive key questions are rated Good, while Safe, Effective and Well-led are rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 24 May 2023 · Last inspected 26 April 2023
Inspectors found that relatives were positive about staff and felt the home-care service kept their loved ones safe, and that people were supported to make choices and control their own lives. Care plans were mostly detailed and person-centred, healthcare needs were met, and nutrition and hydration were supported. Feedback on the management team was positive, and leaders responded constructively to the findings during the inspection.
- Relatives described staff positively and said care was safe
- People were supported to have choice and control, with least restrictive practice
- Care plans were mostly detailed and person-centred, and healthcare needs were met
- Complaints were well handled, and the management team was seen as approachable and responsive
- Some recruitment checks, including DBS checks, were not completed before staff began work
- Recording of equipment safety checks and some medication support did not always meet the provider's policy
- Records of decisions for people who lacked capacity needed improving, and quality assurance had not always identified the issues found
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Croft Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Croft Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Pinderfields Hospital, 7 miles away. The local GP practice is STUART ROAD, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Pontefract
Information last reviewed October 2026.
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