Home care agency
Helping Hands- 5 Towns
Home care agency in Pontefract, Wakefield
Helping Hands- 5 Towns
Home care agency in Pontefract, Wakefield
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Do you run Helping Hands- 5 Towns? Manage this listing free.
About
Helping Hands- 5 Towns is a home care agency based in Pontefract, Wakefield, West Yorkshire. It delivers care and support in people's own homes, with a focus on dementia. The agency supports people with dementia, physical disabilities, mental health needs and sensory impairment.
Helping Hands- 5 Towns was rated Good by the Care Quality Commission in 2022. It was judged Good for being safe, effective, caring and well-led, though responsiveness was rated as requiring improvement.
What inspectors found
CQC: GoodReport published 21 December 2022 · Last inspected 23 November 2022
Helping Hands – 5 Towns is a domiciliary service giving personal care in people's own homes; at inspection it supported three people receiving personal care. Inspectors found people were kept safe, with risk assessments in place, carefully recruited staff who were consistent and knew the people they supported, and medicines managed safely where the provider had taken that responsibility. Staff were trained and inducted, and care was tailored to individual needs, goals and choices.
- Risks to people's safety were assessed and managed, with steps taken to reduce them
- Recruitment was thorough and staff were regular and familiar to the people they supported
- Staff received induction and ongoing training to support effective care
- Care was personalised, with people supported to keep choice and control over their lives
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Helping Hands- 5 Towns will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands- 5 Towns is backed by a local NHS health network. The nearest A&E is Pinderfields Hospital, 7.7 miles away. The local GP practice is NORTHGATE SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Pontefract
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Helping Hands- 5 Towns, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Helping Hands- 5 Towns?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.