Home care agency

Laniwyn Care Services

Home care agency in Hitchin, Hertfordshire

Laniwyn Care Services

Home care agency in Hitchin, Hertfordshire

CQC Requires improvementDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address7 Paynes Park, Hitchin, SG5 1EH

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About

Laniwyn Care Services is a home care agency based in Hitchin, North Hertfordshire, providing care and support in people's own homes. It supports older people, younger adults, and people living with dementia, physical disabilities and learning disabilities.

The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was rated Good for Effective, Caring and Responsive care, but rated Requires Improvement for Safe and Well-led practice.

What inspectors found

CQC: Requires improvement

Report published 9 May 2023 · Last inspected 14 March 2023

Inspectors looked at Laniwyn Care Services, a domiciliary care service supporting adults and children in their own homes, in a focused review of safety and leadership, rather than a full inspection. Staff were described as kind, people said they felt safe, and medicines were handled safely, with enough staff in place, though visits did not always run as planned. The registered manager was praised for an open approach and for making changes quickly after the visit, and staff said they enjoyed working there.

Strengths noted
  • Medicines were managed safely and people were supported to take them as prescribed
  • Staff were kind, and people said they felt safe; staff knew how to protect people and raise concerns
  • The registered manager was open and transparent, and feedback from relatives and staff was sought
  • Staff said they enjoyed their roles and felt supported
Areas to improve
  • Care plans and risk assessments needed more person-centred detail and development
  • Staff training needed to be stronger so they better understood people's needs and could support them to learn skills and take part in activities
  • Management oversight systems were not always effective, and some records were inaccurate or lacked detail

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital3.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Laniwyn Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Laniwyn Care Services is backed by a local NHS health network. The nearest A&E is Lister Hospital, 3.4 miles away. The local GP practice is HERTFORDSHIRE SPECIAL ALLOCATION SCHEME, 0.2 miles away.

Nearest hospital · A&E
Lister Hospital · 3.4 mi
Nearest GP
HERTFORDSHIRE SPECIAL ALLOCATION SCHEME · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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