Home care agency

Anchusa Care

Home care agency in Hitchin, Hertfordshire

Anchusa Care

Home care agency in Hitchin, Hertfordshire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressSuite D Gloverside, 23-25 Bury Mead Road, Hitchin, SG5 1RT

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About

Anchusa Care is a home care agency based in Hitchin, North Hertfordshire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Anchusa Care was rated Good by the Care Quality Commission in 2024. The inspection found the agency to be Good for safety, effectiveness, responsiveness and leadership, and Outstanding for caring.

What inspectors found

CQC: Good

Report published 22 January 2024 · Last inspected 6 September 2023

Inspectors found that people using Anchusa Care, which provides personal care to older people in their own homes, are central to how the service runs, and that staff build warm, respectful relationships with them and their families. Staff were described as well trained, supported, and careful about risks, infection control, medicines and safeguarding, and the provider was seen as approachable and well run. Improvement was still needed in parts of end of life care.

Strengths noted
  • Strong person-centred culture, with people and families involved in decisions about their care
  • Thorough pre-employment checks, detailed induction and ongoing training for staff
  • Safe handling of medicines and good infection control practice
  • Clear complaints procedure and a responsive quality monitoring system that led to changes during the inspection
Areas to improve
  • Some further development is needed in end of life care

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Anchusa Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Anchusa Care is backed by a local NHS health network. The nearest A&E is Lister Hospital, 3.5 miles away. The local GP practice is REGAL CHAMBERS SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Lister Hospital · 3.5 mi
Nearest GP · CQC Good
REGAL CHAMBERS SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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