Crossroads Together from Carers Trust 4all

Crossroads Caring For Life

Home care agency in Hitchin, Hertfordshire

Operated by Crossroads Together from Carers Trust 4all

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressSuite 20, Intech House, Wilbury Way, Hitchin, SG4 0TW

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About

Crossroads Caring For Life is a home care agency run by Crossroads Together from Carers Trust 4all, with its office in Hitchin, North Hertfordshire. It supports people to stay independent in their own homes, with a particular focus on dementia. The people it supports include older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

Care is tailored to each person, and the agency also aims to give family carers time to rest. People it supports can access guidance and information. For those who do not need practical or personal care, trained volunteers make free visits. The Care Quality Commission rates the agency Good overall, with Good ratings for the safe, effective, caring, responsive and well-led questions, in a report published in 2019.

What inspectors found

CQC: Good

Report published 25 July 2019 · Last inspected 3 July 2019

Inspectors found that people receiving support from Crossroads Care Hertfordshire North, a charity offering practical help to family carers and a home care service for personal care, were positive about their care and the staff who support them. Staff were described as considerate and respectful, people had a say in planning their care, and their privacy and dignity were upheld. The report also describes a team-based approach in which people and their families felt supported and valued.

Strengths noted
  • People said they felt safe, and staff understood how to protect them and how to raise a concern.
  • Staffing levels met people's needs, and pre-employment checks were completed before new staff started work.
  • Medicines were given at the right times with regular prompting, and staff kept accurate records of what they administered.
  • Staff used effective hygiene and protective equipment to reduce the risk and spread of infection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected February 2026

What's nearby

GP surgery0.9 miles
Hospital3.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Crossroads Caring For Life will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crossroads Caring For Life is backed by a local NHS health network. The nearest A&E is Lister Hospital, 3.6 miles away. The local GP practice is REGAL CHAMBERS SURGERY, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Lister Hospital · 3.6 mi
Nearest GP · CQC Good
REGAL CHAMBERS SURGERY · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Crossroads Together from Carers Trust 4all

Crossroads Caring For Life is one of 27 services run by Crossroads Together from Carers Trust 4all on AskBart. See how the group's services are rated and where it operates.

See all 27 Crossroads Together from Carers Trust 4all listings →

Information last reviewed October 2026.

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