Home care agency
Authum Care Ltd
Home care agency in Hitchin, Hertfordshire
Authum Care Ltd
Home care agency in Hitchin, Hertfordshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Authum Care Ltd is a home care agency based in Hitchin, North Hertfordshire. It provides care and support delivered in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with mental health conditions and learning disabilities. Authum Care Ltd was rated Good by the Care Quality Commission in 2023, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 17 July 2023 · Last inspected 5 July 2023
Inspectors found that people receiving personal care in their own homes had care plans and risk assessments to guide staff, and were supported with their medicines. Staff were described as respectful, encouraging of independence, and able to communicate in ways people could understand, and relatives spoke positively about how the service is managed. The report raised concerns about recruitment practice, mental capacity assessments and first aid guidance, and noted room for improvement in recording incidents.
- Staffing levels were sufficient for the people using the service.
- Medicines were supported as prescribed, and systems were in place to safeguard people from abuse.
- Care was respectful, promoted independence, and involved people in decisions about how their care was provided.
- Staff felt supported by the registered manager, whose audits, spot checks and competency assessments monitor quality, and relatives spoke well of the management.
- Staff recruitment was not always carried out safely, and inspectors made a recommendation about this.
- Mental capacity assessments did not include the specific decisions being made, and a recommendation was made.
- Staff did not have clear guidance on first aid, and a recommendation was made. Recording of incidents also had room for improvement, though the registered manager took action to address it.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Authum Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Authum Care Ltd is backed by a local NHS health network. The nearest A&E is Lister Hospital, 3.3 miles away. The local GP practice is BANCROFT MEDICAL CENTRE, 0 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hitchin
Information last reviewed October 2026.
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