Kelly Park Limited
Home care agency in Consett, County Durham
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About
Kelly Park Limited is a home care agency based in Consett, County Durham, in North East England. It provides tailored, person-centred care and support in people's own homes across County Durham and Sunderland. Its care focus is dementia, and it supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. The agency says it has actively accredited the national living wage for its staff.
Kelly Park Limited is rated Good overall by the Care Quality Commission, with Good grades for the Safe, Effective, Caring, Responsive and Well-led key questions. That report was published in 2020.
What inspectors found
CQC: GoodReport published 8 January 2020 · Last inspected 6 December 2019
Inspectors found that people receiving personal care from this domiciliary agency were generally satisfied with their support. They described staff as warm and friendly, and reported that they were treated as individuals, with their privacy and lifestyle choices respected. People were involved in decisions about their care and encouraged to keep their independence, although some said visit timings and communication could be better.
- Staff were described as caring, cheerful and kind, and people said they felt at ease with them.
- The directors had strengthened their quality monitoring since the previous inspection, and people's views were regularly sought.
- Complaints were handled more effectively, with concerns responded to promptly and fewer formal complaints recorded.
- Safeguarding, incident analysis, medicines management and staff recruitment were found to be safe, and management support was available day and night.
- Some people said visits did not always happen at the expected times and that they were not always told about changes. The report recommends better monitoring of call times and communication with people.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Kelly Park Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Kelly Park Limited is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 10.2 miles away. The local GP practice is LEADGATE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Consett
Information last reviewed October 2026.
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