Carers Trust Tyne and Wear
Home care agency in Rowlands Gill, Gateshead
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Carers Trust Tyne and Wear is a home care agency based in Rowlands Gill, Gateshead, in North East England. It provides care and support in people's own homes, with a focus on dementia. It supports a wide range of people, including older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.
Alongside its home care, the agency offers support for carers, the family members and friends who look after someone who is ill, disabled or needs extra help. Its services include organised breaks, support groups, and help and advice. The Care Quality Commission rated the agency Good overall in its 2020 report, and gave Good ratings for each key question: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 6 April 2020 · Last inspected 18 March 2020
Inspectors found that staff know people well and understand their needs, and that risks to people and staff are well managed. Staff know how to raise safeguarding concerns, and people are supported to make their own choices as independently as possible. Relatives said they feel listened to, describe staff as very caring, and say managers are approachable.
- Staff have detailed knowledge of the people they support and understand their needs
- Risks to people and staff are well managed
- Care records hold detailed, individual information that guides care
- Staff work closely with other professionals and follow health advice
- Medicines management did not always follow best practice guidance, and inspectors made a recommendation about this
- The provider was reviewing training to ensure all staff receive a broad range of relevant courses
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Carers Trust Tyne and Wear will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carers Trust Tyne and Wear is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 7.3 miles away. The local GP practice is CHOPWELL PRIMARY HEALTHCARE CENTRE, 1.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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