Home care agency
Human Support Group Limited - Stoke on Trent
Home care agency in Newcastle, Staffordshire
City and County Healthcare Group
Human Support Group Limited - Stoke on Trent
Home care agency in Newcastle, Staffordshire
Operated by City and County Healthcare Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Human Support Group Limited - Stoke on Trent is a home care agency based in Newcastle, Staffordshire, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. It is part of City and County Healthcare Group.
The agency was rated Good by the Care Quality Commission in 2021. It was rated Good for safety, effectiveness, caring and leadership, and Requires Improvement for responsiveness.
What inspectors found
CQC: GoodReport published 24 May 2021 · Last inspected 6 May 2021
Inspectors found that people using this domiciliary care agency in Stoke on Trent had a stable, regular group of care workers who knew them well and understood how to manage their risks. Staff were safely recruited, trained and supervised, and the service worked with health professionals to support people holistically. The registered manager was described as approachable, and the report notes that the provider had made improvements since the previous inspection.
- A regular group of care staff who got to know people well and managed their risks effectively
- Safe recruitment, induction, training and supervision of staff
- Infection control practice was updated during the COVID-19 pandemic
- An approachable and supportive registered manager, with clear systems for identifying and acting on areas for improvement
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Human Support Group Limited - Stoke on Trent will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Human Support Group Limited - Stoke on Trent is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 2.3 miles away. The local GP practice is MILEHOUSE MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Human Support Group Limited - Stoke on Trent is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle
Information last reviewed October 2026.
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