Home care agency
Pasand Care Services Limited (Home Instead)
Home care agency in Newcastle, Staffordshire
Home Instead
Pasand Care Services Limited (Home Instead)
Home care agency in Newcastle, Staffordshire
Operated by Home Instead
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Pasand Care Services Limited, trading as Home Instead, is a home care agency based in Newcastle, Staffordshire, West Midlands. It delivers care and support to people in their own homes, with a particular focus on dementia care. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.
Pasand Care Services Limited was rated Good by the Care Quality Commission in 2019. The agency was rated Good for safety, effectiveness, caring and responsiveness, and Outstanding for leadership.
What inspectors found
CQC: GoodReport published 26 September 2019 · Last inspected 2 July 2019
Inspectors found that this home care service, which supports people aged 65 and over, takes a detailed approach to matching people with care workers. Staff were described as caring and respectful, and people's health was watched closely, with links to other local health and social care services. The report also describes a supportive working environment for staff and active involvement from people and their families.
- Thorough assessments are used to pair people with care workers who suit them, helping trusting relationships develop.
- Staff receive detailed training from a dedicated training team and say the working culture is supportive.
- Health and wellbeing are monitored proactively, with people connected to the wider health and social care network when needed.
- Care plans are detailed, person-centred and reviewed at regular intervals, and the provider actively seeks feedback from people and relatives.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Pasand Care Services Limited (Home Instead) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pasand Care Services Limited (Home Instead) is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 1 miles away. The local GP practice is HIGHERLAND SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Pasand Care Services Limited (Home Instead) is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle
Information last reviewed October 2026.
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