CLS Care Services Limited
Belong at Home Newcastle-under-Lyme
Home care agency in Newcastle, Staffordshire
Operated by Belong Limited
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Belong at Home Newcastle-under-Lyme is a home care agency that provides care and support in people's own homes. The service is operated by CLS Care Services Limited and has its office in Newcastle, Staffordshire. It has a particular focus on dementia care and supports a range of people, including older people aged 65 and over, younger adults under 65, people with dementia, physical disabilities, mental health needs and sensory impairment.
The Care Quality Commission rates the agency Good overall, in a report published in 2019. Its effective, caring, responsive and well-led key questions are each rated Good, while its safe key question is rated Requires Improvement.
What inspectors found
CQC: GoodReport published 18 June 2019 · Last inspected 22 May 2019
Inspectors found that the service, which supports ten people with personal care in their own homes, delivered care that was tailored to people's needs and preferences. Staff were described as suitably skilled, kind and respectful, and they understood safeguarding and consent. Medicines management was not always safe at the time, though the service had put improvement systems in place.
- Staff were suitably skilled and knew how to manage risks to keep people safe
- Staff had safeguarding training and knew how to spot and report concerns
- Care was kind, respected people's dignity and supported independence
- People were involved in care reviews and could raise complaints, with a new registered manager and quality monitoring in place
- Medicines were not always managed safely, though new systems had been introduced to address this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Belong at Home Newcastle-under-Lyme will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Belong at Home Newcastle-under-Lyme is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 0.9 miles away. The local GP practice is HIGHERLAND SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Belong Limited
Belong at Home Newcastle-under-Lyme is one of 16 services run by Belong Limited on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle
Information last reviewed October 2026.
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