Housing & Care 21

Housing 21 - Woodridge

Home care agency in Washington, Sunderland

Operated by Housing & Care 21

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWoodridge Gardens, Oxclose Road, Washington, NE38 7NZ

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About

Housing & Care 21 – Woodridge is a home care agency based in Washington, Sunderland, providing care and support in people's own homes. The agency supports older people and younger adults with a range of needs including dementia, physical disabilities, mental health conditions and sensory impairment. It was rated Good by the Care Quality Commission in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

The agency is situated in the village of Washington, with access to local shops, leisure facilities and services including a swimming pool, bowling alley and health practitioners nearby.

What inspectors found

CQC: Good

Report published 4 December 2019 · Last inspected 5 November 2019

Inspectors found that people at Housing 21 – Woodridge, an extra care scheme providing personal care to 26 people, were generally happy with the service and felt comfortable and safe with staff. Staff were described as receiving regular training, supervision and appraisals, and people were supported with nutrition, health care and independence. Care plans were noted as detailed and person-centred, and the management team was spoken of highly.

Strengths noted
  • People said they felt safe and comfortable with staff, and safeguarding responsibilities were understood by the registered manager
  • Care plans were detailed and person-centred, with communication needs recorded and understood by staff
  • Staff training, supervision and appraisals continued, and people were supported to maintain their health and make their own choices
  • People and relatives were regularly consulted through surveys, and staff were involved in service improvement through meetings
Areas to improve
  • Staffing levels were described as consistent, and the report notes this as an area for attention

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Housing 21 - Woodridge will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Housing 21 - Woodridge is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 4 miles away. The local GP practice is GALLERIES MEDICAL PRACTICE, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Sunderland Royal Hospital · 4 mi
Nearest GP · CQC Good
GALLERIES MEDICAL PRACTICE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Housing & Care 21

Housing 21 - Woodridge is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.

See all 79 Housing & Care 21 listings →

Information last reviewed October 2026.

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