Home Instead
Home Instead Senior Care (Maidstone)
Home care agency in Maidstone, Kent
Operated by Home Instead
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About
Home Instead Senior Care (Maidstone) is a home care agency that delivers care and support in people's own homes. It is based in Maidstone, Kent, and supports adults with dementia, which is its stated care focus. It also supports older people, younger adults under 65, and people with physical disabilities, mental health needs or sensory impairment.
The agency matches each client with a carer according to skills, interests and personality, and says care is set at the client's own pace. Support ranges from a few hours of companionship to more specialist care or round-the-clock help, with visits arranged around the client's schedule. The Care Quality Commission rated the agency Outstanding overall in its 2019 report, with Outstanding for Effective, Caring and Well-led, and Good for Safe and Responsive.
What inspectors found
CQC: OutstandingReport published 11 September 2019 · Last inspected 9 August 2019
Inspectors found that people and their relatives valued the service highly, describing staff as caring and willing to go well beyond what was expected of them. Staff built trust with the people they supported, and care was planned around the outcomes each person wanted, with their views actively sought. The report also described staff as well trained and well supported, with a focus on helping people stay independent, socially active and healthy.
- People and relatives praised the caring, respectful approach of staff, and described strong, trusting relationships.
- Care planning started with an assessment focused on each person's goals, and people were supported to make their own choices.
- Staff were well trained and motivated, and used their knowledge to improve outcomes, including support with eating, drinking and healthcare.
- Medicines were well managed, and the report found the service to be safe, with staff who understood the risks people faced.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Senior Care (Maidstone) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Senior Care (Maidstone) is backed by a local NHS health network. The nearest A&E is Maidstone Hospital, 3.1 miles away. The local GP practice is YALDING, 1.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Senior Care (Maidstone) is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Maidstone
Information last reviewed October 2026.
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