Home care agency

Crossroads Care Kent

Home care agency in Maidstone, Kent

Crossroads Together from Carers Trust 4all

Crossroads Care Kent

Home care agency in Maidstone, Kent

Operated by Crossroads Together from Carers Trust 4all

CQC GoodDementia
Address170 Tonbridge Road, Wateringbury, Maidstone, ME18 5NS

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About

Crossroads Care Kent is a home care agency based in Maidstone, Kent. It is operated by Crossroads Together from Carers Trust 4all and delivers care and support to people in their own homes. The agency supports older people, those with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.

Crossroads Care Kent was rated Good by the Care Quality Commission in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 18 April 2019 · Last inspected 7 March 2019

Inspectors found that this domiciliary provider, which offers short breaks for family carers and personal care in people's own homes, delivers caring and personalised support. Staff were described as kind and familiar with the people they support, and they handled difficult moments, such as night-time hallucinations, with reassurance. Relatives said they felt safe, and the service was seen as having a close, person-centred approach.

Strengths noted
  • People and relatives said they felt safe, and staff knew how to protect people from abuse.
  • Staff were recruited safely, and the registered manager checked there were enough staff before taking on new people.
  • People and relatives said staff were well trained, and staff worked together to give coordinated support.
  • A strong person-centred culture was evident, with staff praised for their caring nature and for building trusting relationships.
Areas to improve
  • Not everyone had been asked about all of their protected characteristics under equality legislation, so staff may not have had all the information they needed about the people they support.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery0 m
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Crossroads Care Kent will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crossroads Care Kent is backed by a local NHS health network. The nearest A&E is Maidstone Hospital, 2.9 miles away. The local GP practice is WATERINGBURY, 0 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Maidstone Hospital · 2.9 mi
Nearest GP · CQC Good
WATERINGBURY · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Crossroads Together from Carers Trust 4all

Crossroads Care Kent is one of 27 services run by Crossroads Together from Carers Trust 4all on AskBart. See how the group's services are rated and where it operates.

See all 27 Crossroads Together from Carers Trust 4all listings →

Information last reviewed October 2026.

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