Home Instead Senior Care
Home care agency in Loughborough, Leicestershire
Operated by Home Instead
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Home Instead Senior Care is a home care agency that provides care and support in people's own homes. It is based in Loughborough, Charnwood, Leicestershire, in the East Midlands, and its care focus is dementia. The agency supports people with dementia, older adults aged 65 and over, younger adults under 65, and people with sensory impairment.
The Care Quality Commission rates Home Instead Senior Care as Good overall, with Good ratings for the Safe, Effective, Caring and Responsive key questions. Its Well-led key question is rated Requires Improvement. The agency says it matches care professionals with clients according to skills, interests and personality, and that it offers everything from a few hours of companionship to specialist and round-the-clock support, working around each client's schedule.
What inspectors found
CQC: GoodReport published 8 October 2021 · Last inspected 2 August 2021
Inspectors found that people received care at the times they needed it, with staff who knew them well and who showed kindness and commitment to their health and wellbeing. Staff were described as well trained, able to keep people safe, and supportive of people's hobbies, interests, faiths and privacy. Some people and staff felt there were not enough staff, and pandemic-related staffing pressures meant some people were sometimes cared for by staff they had not met before.
- Visits took place when people needed them, and changes of care staff were agreed with people in advance.
- Staff knew people well and were kind, caring and committed to meeting their emotional and social needs.
- Medicines were given on time, and staff had been safely recruited and trained in areas relevant to people's needs.
- People were supported to make their own choices and to take part in their hobbies, and their diversity was respected.
- The registered managers could not be fully assured that they understood their duty to notify CQC about police incidents.
- The service's quality checks had not identified a possible failure to notify CQC of a police incident, or a system problem with recording as-required medicines.
- Some people and staff felt there were not enough staff, and some people had been cared for by staff they had not met before.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 11 miles away. The local GP practice is BRIDGE STREET MEDICAL PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Loughborough
Information last reviewed October 2026.
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