Caremark

Caremark - Charnwood

Home care agency in Loughborough, Leicestershire

Operated by Caremark

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 14, Ark Business Centre, Meadow Lane Industrial Estate, Gordon Road, Loughborough, LE11 1JP

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About

Caremark - Charnwood is a home care agency that delivers care and support in people's own homes in Charnwood, Leicestershire, from an office in Loughborough. It supports adults with a range of needs, including dementia, which is its main focus, as well as older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities, substance misuse and eating disorders.

The agency offers care from live-in support through to occasional help with personal care. It also provides respite care and assistance with day-to-day domestic tasks. The agency operates under the Caremark brand and was rated Good by the Care Quality Commission in its 2022 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 23 March 2022 · Last inspected 24 February 2022

Inspectors describe a home-care agency that supports people in their own homes, with around 45 people using the service at the time. Staff are described as kind and respectful, and they know people well and use that knowledge to tailor support, involving people and their families in planning their care. Staff receive training, supervision and support, and the report describes a positive atmosphere shaped by leadership that people and staff regard as open.

Strengths noted
  • Staff understand how to protect people from harm, and there were enough staff, recruited safely, to support people.
  • People are supported to take their medicines safely, to eat and drink well, and to access healthcare.
  • People are encouraged to stay as independent as possible and are involved in decisions about their care, with their choices respected.
  • Quality monitoring systems are in place, and people, relatives and staff have opportunities to give feedback that helps improve the service.
Areas to improve
  • Some care plans need further development so that they fully reflect the personalised care that staff provide.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital11.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caremark - Charnwood will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caremark - Charnwood is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 11 miles away. The local GP practice is BRIDGE STREET MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 11 mi
Nearest GP · CQC Good
BRIDGE STREET MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Caremark

Caremark - Charnwood is one of 105 services run by Caremark on AskBart. See how the group's services are rated and where it operates.

See all 105 Caremark listings →

Information last reviewed October 2026.

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