Rutland House

Home care agency in Loughborough, Leicestershire

CQC GoodDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressThe Ark Business Centre, Gordon Road, Loughborough, LE11 1JP

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About

Rutland House is a home care agency based in Loughborough, Leicestershire, providing domiciliary care and support to enable people to live independently in their own homes. The agency supports older people aged 65 and over, younger adults, and those with dementia, physical disabilities, sensory impairment and learning disabilities. Services include personal care, supported living, companionship and domestic support, available 24 hours a day, seven days a week.

Rutland House is registered with the Care Quality Commission and was rated Good in its 2019 inspection. The agency was judged Good for effectiveness, caring, responsiveness and leadership, though it was rated Requires Improvement for safety.

What inspectors found

CQC: Good

Report published 5 September 2019 · Last inspected 12 August 2019

Inspectors rated this domiciliary care agency, which supports two people with personal care in their own homes, as good at its first inspection. People were described as feeling safe with a small, consistent team, and staff were said to be kind, respectful and supported with training. The report also notes that recruitment checks were not robust enough to fully protect people from unsuitable staff, and that some care plans lacked the detail needed for staff to meet every assessed need.

Strengths noted
  • People felt safe with staff and were protected from avoidable harm, with risks identified and acted on
  • A small, consistent team supported people, and staff were described as kind, caring and respectful
  • People were supported to make choices and stay in control of their care, with their dignity and privacy maintained
  • The registered manager was seen as supportive and approachable, and people knew how to raise concerns
Areas to improve
  • Recruitment processes were not robust enough to protect people from unsuitable staff, and a recommendation was made to improve them
  • Some care plans lacked enough detail to make sure staff knew how to meet every assessed need

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Facilities

Wheelchair Access

What's nearby

GP surgery800 m
Hospital11.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Rutland House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Rutland House is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 11 miles away. The local GP practice is BRIDGE STREET MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 11 mi
Nearest GP · CQC Good
BRIDGE STREET MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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